/ en Tue, 22 Oct 2024 17:36:45 -0500 Thu, 01 Nov 18 12:50:49 -0500 /using-lean-management-strategically <h1>Using Lean Management Strategically</h1> <h3>By Kent L. Miller, MHA, CHESP, T-CHEST</h3> <p>November 1st, 2018 | <strong>Formats:</strong> Technical Paper | <strong>Content Areas: </strong>Administration | <strong>Tags: </strong>Career Development, Employee Engagement, Employee Life Cycle, Lean/Six Sigma, Management</p> <hr /> <p><strong>Abstract</strong><br /> <br /> Health care is under enormous stress today. This comes as a result of the Affordable Care Act, state and federal regulatory pressures, internal financial pressures, competition, human resources and supply management. The questions are:</p> <ul> <li>Do you know what your metrics are for the patient experience? How do you meet the organization’s goals?</li> <li>Do you know how well your quality meets the regulatory and/or organization’s expectations? How do you meet the organization’s goals?</li> <li>Do you know how well your colleagues are engaged? How do you meet the organization’s goals for colleague engagement?</li> <li>Do you know how you stand financially as a department? How do you compare to the organization’s financial sustainability?</li> <li>And, how do you meet the goals of population health within your own department? And, how does that meet the organization's goals?</li> </ul> <p>The Environmental Services leader needs to "step up to the plate" and determine how they can survive in this new environment. Lean process will assure we achieve success. An Environmental Service's leader as a Lean leader needs to be patient, inquisitive, keenly interested in problem-solving, a good communicator, and a mentor who likes to see people succeed. This proactive leader will be in the middle of the action, not directing from a desk. The Environmental Services leader can be all of these. This paper will propose a proven strategy for becoming a Lean department through the leader's eyes.<br />  </p> <div class="col-md-8"> <div> <h4 class="text-align-center">Access Today</h4> <p class="text-align-center">If you do not have member access, complete the form below to view this resource.</p> <p class="text-align-center">If you are a member, login and access the technical paper through Key Resources on this page.</p>   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 2944); </div> </div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> Thu, 01 Nov 2018 12:50:49 -0500 Lean/Six Sigma /hiring-retaining-right-staff <h1>Hiring & Retaining the Right Staff</h1> <h3>By Carl Solomon Sr., MBA, CHESP</h3> <p>August 31st, 2018 | <strong>Formats:</strong> Technical Paper | <strong>Content Areas: </strong>Administration, Environmental Sanitation Operations, Financial Stewardship | <strong>Tags: </strong>Change Management, Employee Engagement, Employee Life Cycle, Leadership, Lean/Six Sigma, Management, Process Improvement, Staffing Models, Succession Planning</p> <hr /> <p>In today’s health care environment, Environmental Services Leaders must find new and creative ways to attract, hire, and retain great employees. It becomes an even greater challenge when opening a new facility, which may require hiring 100 or more employees. Also, you may be competing with neighboring hospitals trying to attract the same employee pool.<br /> <br /> With a focus on customer service and improving the patient experience, it is essential to hire people who are a good fit to your hospital during recruiting, hiring, and onboarding processes. The purpose of this paper is to provide you with proven strategies in attracting, interviewing, hiring and retaining staff.<br />  </p> <div class="col-md-8"> <div> <h4 class="text-align-center">Access Today</h4> <p class="text-align-center">If you do not have member access, complete the form below to view this resource.</p> <p class="text-align-center">If you are a member, login and access the technical paper through Key Resources on this page.</p>   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 2942); </div> </div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> Fri, 31 Aug 2018 14:52:38 -0500 Lean/Six Sigma