/ en Thu, 21 Nov 2024 21:41:46 -0600 Fri, 31 Aug 18 14:52:38 -0500 /hiring-retaining-right-staff <h1>Hiring & Retaining the Right Staff</h1> <h3>By Carl Solomon Sr., MBA, CHESP</h3> <p>August 31st, 2018 | <strong>Formats:</strong> Technical Paper | <strong>Content Areas: </strong>Administration, Environmental Sanitation Operations, Financial Stewardship | <strong>Tags: </strong>Change Management, Employee Engagement, Employee Life Cycle, Leadership, Lean/Six Sigma, Management, Process Improvement, Staffing Models, Succession Planning</p> <hr /> <p>In today’s health care environment, Environmental Services Leaders must find new and creative ways to attract, hire, and retain great employees. It becomes an even greater challenge when opening a new facility, which may require hiring 100 or more employees. Also, you may be competing with neighboring hospitals trying to attract the same employee pool.<br /> <br /> With a focus on customer service and improving the patient experience, it is essential to hire people who are a good fit to your hospital during recruiting, hiring, and onboarding processes. The purpose of this paper is to provide you with proven strategies in attracting, interviewing, hiring and retaining staff.<br />  </p> <div class="col-md-8"> <div> <h4 class="text-align-center">Access Today</h4> <p class="text-align-center">If you do not have member access, complete the form below to view this resource.</p> <p class="text-align-center">If you are a member, login and access the technical paper through Key Resources on this page.</p>   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 2942); </div> </div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> Fri, 31 Aug 2018 14:52:38 -0500 Succession Planning /comprehensive-training-program <h1>Comprehensive Training Program</h1> <h3>By Michael Cataznaro, FAHE, MREH, CLLM, CHESP</h3> <p>August 31st, 2018 | <strong>Formats:</strong> Technical Paper | <strong>Content Areas: </strong>Administration | <strong>Tags: </strong>Career Development, Employee Engagement, Staffing Models, Succession Planning</p> <hr /> <p><strong>Abstract</strong><br /> <br /> The days of clean, shiny floors being Environmental Services’ number one priority are long gone. Our departments have evolved and our role has become exceedingly more complex. As health care professionals, we are facing new challenges and responsibilities as our industry adapts to changes in the economy and health care reform. Whether or not we are successful as managers will be determined by administrative support as well as the staff’s knowledge and understanding of their duties and responsibilities. Training must begin when a new staff member walks through the door and should follow them their entire career. A comprehensive and regulatory compliant training program begins with hospital and departmental orientation, and continues with regular departmental meetings and in-services, with meaningful annual reviews rounding out the program and adding to the communication process. The program is enhanced and fine-tuned through management rounds and in-depth inspections by supervisors who are competent in their own right and who support the program. Objective, clear feedback provides the staff operational transparency and should corrective action be required coaching, retraining and counseling occurs prior to punitive disciplinary action. A planned and well-thought out comprehensive training program is essential and must have the resources and support from all levels within the facility in order to be successful.<br />  </p> <div class="col-md-8"> <div> <h4 class="text-align-center">Access Today</h4> <p class="text-align-center">If you do not have member access, complete the form below to view this resource.</p> <p class="text-align-center">If you are a member, login and access the technical paper through Key Resources on this page.</p>   MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 2937); </div> </div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> Fri, 31 Aug 2018 13:45:47 -0500 Succession Planning