This paper outlines the importance of effective communication and motivation in the environmental services workplace.
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Technical Paper
Read about the unintended consequences caused by the application of the Hawthorne Effect and how it impacted an environmental services department.
Technical Paper
With a focus on customer service and improving the patient experience, it is essential to hire people who are a good fit to your hospital during recruiting, hiring, and onboarding processes. The purpose of this paper is to provide you with proven strategies in attracting, interviewing, hiring and retaining staff.