Operational Excellence

Cindy Paget and Lea Beach present on the challenges, development ideas, and resources for new leaders
This presentation provides an overview of Value Based Care and importance of HCAPS (voice of patient), overview of healthcare environment and risk of transmission, and review of current key guidelines for environmental infection prevention.
Using real-world examples, evaluate how effective collaboration, cooperation and communication can lead to better patient outcomes, reduced HAI, and improved patient satisfaction.