UVC 101: Communication Strategy

By Cathy Campbell, Director of Program Management, Tru-D SmartUVC, LLC

December 17th, 2018 | Formats: Article | Content Areas: Administration | Tags: Communication, Infection Prevention and Epidemiology


Tru-D SmartUVC understands the importance of building a communication strategy for the implementation and the successful management of a UVC enhanced disinfection program.

When initiating the implementation process, Tru-D’s first priority is to pull together strategic partners within our hospital partner organization to discuss common behaviors that occur when dispatching transfer and discharge cleaning within the facility. Understanding the flow of information that is disseminated to key departments is essential to understanding where gaps may occur. These gaps impact effective responses as isolation discharges are dispatched, thus impacting patient throughput and room turnover time. During these initial and critical conversations with stakeholders, we find common gaps in communication that can be solved with collaborative strategies for a heightened awareness around dispatching of isolation discharges.

Although facility Operation Managers will finalize standard operating procedures for enhanced disinfection protocols, the best practices in this document are recommended for communication strategies when our clients implement Tru-D to disinfect contact and contact enteric rooms.