Operational Excellence

91°µÍøºÚÁÏPresents the CHEST Facilitator Guide
91°µÍøºÚÁÏPresents the Updated CSCT Facilitator Guide The Certified Surgical Cleaning Technician (CSCT) Facilitator Guide was recently updated and includes a new look as well as updated material. 
In this first in a series of Recommended Practice documents, certified entomologists from Orkin and Western Pest Services teamed with 91°µÍøºÚÁÏto offer a complete "how to" guide to implementing and maintaining an effective Integrated Pest Management (IPM) program in a health care facility.
This publication, Contracting Myth and Realities, includes sample surveys, budgets, and task lists to help make good decisions for your department.
This three-part DVD video series on training solutions for Environmental Services and Infection Prevention & Control Managers who may be challenged with high employee turn-over, limited time to train workers, language barriers and controlling infection control rates.
This booklet provides management professionals with an effective tool for training staff in properly maintaining, stocking, and rotating cleaning equipment and supplies in EVS supply closets.
This publication contains the recommendations for effective environmental cleaning in health care facilities. Targeted for directors and managers of health care environmental services, this book is designed to be a resource for proper cleaning techniques and procedures based on guidelines by the…
Sustainable programs are also among the Association for the Healthcare Environment Performance Improvements Measures that allow you to track operational success metrics. Use the sustainable pest control best practices in this document to support sustainability program metrics.
This documents gives guidance on how to market yourself through networking, making connections, preparing for calls, getting past gatekeepers, and achieving great outcomes.
CHESP Policies More than 10 business days prior to the start of the Program Refunds: Please send your cancellation request in writing to